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Convert dwg to image text problem
Posted: 17 Aug 2017, 12:50
by pujols
Hi
I write application convert dwg to png, result image text is corerct
If application run as windows service, image chinese text render □□□
If any possible reason cause the result?
correct text

- O.png (57.2 KiB) Viewed 35084 times
incorrect text ( run as windows service)

- X.png (53.21 KiB) Viewed 35084 times
Re: Convert dwg to image text problem
Posted: 18 Aug 2017, 21:27
by support
Hello,
It appears that font file used by this Chinese text is missing or applied incorrectly when the application runs as a Windows service. Please send the .dwg file to the Technical Support e-mail, we will check what fonts are used in the drawing.
Mikhail
Re: Convert dwg to image text problem
Posted: 21 Aug 2017, 21:00
by support
Hello,
Thank you for the file.
The given text uses TTF font DFPHeiMedium-B5. Please make sure that this font installed in the system and located in Windows Fonts folder (c:\Windows\Fonts\).
Mikhail
Re: Convert dwg to image text problem
Posted: 22 Aug 2017, 20:48
by pujols
Hi,
Thank you for your help.
DFPHeiMedium-B5 was not installed in my system.
After installing DFPHeiMedium-B5 font in system, application runs as windows service convert result text is correct.
But I don't know why font not installed in system, application only runs as windows service cause incorrect text result? If not run as windows service, result text is still correct.
Re: Convert dwg to image text problem
Posted: 25 Aug 2017, 15:18
by support
Hello,
After installing the font DFPHeiMedium-B5 in the system the Chinese text should appear as follows:
But on your screenshot the same text appears a bit differently. So I suppose that your application uses another TTF font when DFPHeiMedium-B5.ttf is not found in the system.
Mikhail