cgm

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comcorp
Posts: 3
Joined: 22 Jun 2006, 18:55

cgm

Post by comcorp » 22 Jun 2006, 18:59

When opening a cgm file an error "invalid floating point operation" displays. What has happened?
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support
Posts: 3271
Joined: 30 Mar 2005, 11:36
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Post by support » 22 Jun 2006, 19:09

Hello,

Could you please send us your CGM on support@cadsofttools.com for testing and solving the problem?

Sergey.

please post questions to the forum or write to support@cadsofttools.com
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comcorp
Posts: 3
Joined: 22 Jun 2006, 18:55

Post by comcorp » 22 Jun 2006, 19:20

Can't do that now, it is a customer drawing. The user has domain user rights and recieves this error, but has been able to open other files inculding cgm's in the past. I can open the same drawing and saved it as a dwg. The user could then view, I am a domain admin.
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support
Posts: 3271
Joined: 30 Mar 2005, 11:36
Contact:
Contact support

Post by support » 22 Jun 2006, 19:49

1. Whether this CGM file could be opened by the previous versions of ABViewer?
2. Please send us your DWG file but we doubt that this can help to find the reason of the bug. We need CGM indeed with such bug.

Sergey.

please post questions to the forum or write to support@cadsofttools.com
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comcorp
Posts: 3
Joined: 22 Jun 2006, 18:55

Post by comcorp » 22 Jun 2006, 20:10

abviewer 5.2.0.123 professional, the only one we have used.
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support
Posts: 3271
Joined: 30 Mar 2005, 11:36
Contact:
Contact support

Post by support » 23 Jun 2006, 09:11

Please try ABViewer v.5.2.5 available on: http://www.cadsofttools.com/download/abviewer.zip
Just install it over previous version.

Sergey.

please post questions to the forum or write to support@cadsofttools.com
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