Version 14 don't see my STL Model anmore

[martin-michael.kunkies]

Hello
This morning I tried to open a STL Model, but the Model sheet is empty, I installed the latest download, the same
when I close the Program I see for a second the model while closing. This is since the Windows 10 2004 update.

[support]

Hello,

Please send the STL file to the Technical Support e-mail for investigation.

Mikhail

[martin-michael.kunkies]

Actually
It does not matter, what I try to open none of the STL are working anymore

[support]

Hello,

Thank you for the information. We will update one of our test machines to Windows 10 2004 and test the problem.

Mikhail

[support]

Actually
It does not matter, what I try to open none of the STL are working anymore

Could you please specify your graphics card vendor/model and display driver version?

Mikhail

[martin-michael.kunkies]

I have a plain I5 from Intel the Driver tells me UHD 630
Driver Intel
Date 11.03.2020
Version 27.20.100.7988

[martin-michael.kunkies]

Since this morning I have the Problem that the Program freezes when I Load a Model
I have 2 other Windows Machine I try it there and tell you

[martin-michael.kunkies]

I tried it on my Notebook with the unregistered latest Version. No Problem at all. Maybe just maybe the reason is MS latest Update 2004

[martin-michael.kunkies]

I reinstalled ABViewer with the 32bit Version and with this Version, it works at least, please tell me when you find a Solution for the 64bit Version.
Martin MIchael

[support]

I reinstalled ABViewer with the 32bit Version and with this Version, it works at least, please tell me when you find a Solution for the 64bit Version.

Does it mean that the problem with displaying STL files occurs when using the latest 64-bit ABViewer build (14.1.0.69), while the latest 32-bit build works correctly in the same system?

Mikhail

[martin-michael.kunkies]

Sorry that I answer so late but I could not post a reply, when I pressed the Submit Funktion nothin happend.

Does it mean that the problem with displaying STL files occurs when using the latest 64-bit ABViewer build (14.1.0.69), while the latest 32-bit build works correctly in the same system?

The answer is yes with the 32 bit Version it works fine.

[support]

Hello Martin,

Could you please try the latest ABViewer build, 14.1.0.76 x64? You may download it at the link https://cadsofttools.com/download/abviewer_x64.zip

Mikhail