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ABViewer 9 Slow

Posted: 29 Nov 2012, 17:47
by RWalters
When I open a .dwg file in ABViewer 9, the drawing opens quickly, but all the menu items stay grayed out for up to 45 seconds while the cursor just spins. I am using a floating license with 9 Enterprise.

Re: ABViewer 9 Slow

Posted: 29 Nov 2012, 18:39
by support
Hello.
Please let us know if described issue takes place on any DWG or some specific DWG drawing opened. The file opened via a network or from a same PC that have ABViewer started?

Alexander.

Re: ABViewer 9 Slow

Posted: 29 Nov 2012, 18:43
by RWalters
It happens with any .dwg file opened from the network. Local files do not have the same problem. The problem is occurring on multiple PCs.

Re: ABViewer 9 Slow

Posted: 05 Dec 2012, 18:33
by support
Hello.
ABViewer window contains Explorer panel that is active by default. Browsing a network results explorer updating that can take a time. Please switch off the Explorer panel to remove the slow effect.
explorer.png
explorer.png (66.45 KiB) Viewed 50552 times
Alexander.