Violation address 0048738C

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rocio
Posts: 2
Joined: 08 Apr 2008, 04:40

Violation address 0048738C

Post by rocio » 08 Apr 2008, 04:45

Hello all!

I just installed the ABViewer 6.3 and I registered, then when I tried to use the Menu ToolBar this message comes out that says:

Access Violation address 0048738C in module 'ABViewer.exe'. Read of address 00000004, can you help me with this??? :cry:

Thank you in advanced!

support
Posts: 3271
Joined: 30 Mar 2005, 11:36
Contact:

Re: Violation address 0048738C

Post by support » 08 Apr 2008, 09:01

Hello!

When does this problem arise? At once after running ABViewer? Or you first load some files?

Sergey.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

rocio
Posts: 2
Joined: 08 Apr 2008, 04:40

Re: Violation address 0048738C

Post by rocio » 08 Apr 2008, 19:46

Hello!

It happened once after running ABViewer...

Thank You =)

support
Posts: 3271
Joined: 30 Mar 2005, 11:36
Contact:

Re: Violation address 0048738C

Post by support » 10 Apr 2008, 14:01

Hello!

Could you please describe your actions step by step?
What you did was the following:
  1. Download http://www.cadsofttools.com/download/abviewer.zip.
  2. Unpack setup.exe from the abviewer.zip.
  3. Run setup.exe to install ABViewer.
  4. First run of ABViewer when finishing of the installing (it is necessary to check on respective option on the final step of installation).
Does Access Violation arise here or something else must be done?

Sergey.
Technical Support E-mail: support@cadsofttools.com
Chat support on Skype: cadsofttools.support

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